Here is the instructions for replacing your discs:
Scott Sebring wrote:Painfully easy if you READ.
Fill out your personal info.
As per their instructions:
Don't get confused by the batmanondvd.com reference. This works even if you got it from a Best Buy like me and don't have the UPC handy. Just fill in "BD" or "DVD" instead of the UPC complete with quotes.Please provide your media type and the UPC code found on the back of the package. If you purchased via batmanondvd.com and/or don’t have a UPC, please enter your format “BD” or “DVD” in the UPC field so we know what discs will need to be replaced.
If you got the Limited Edition Blu Ray set, put in your edition number.
That's it. Whether you got it from Best Buy, Amazon, gift or what have you. If you have multiple copies, then you will need to repeat this process for each one.
I wanted to tell everybody all this stuff sooner, but, it simply wasn't my place to say
Now, I can officially pass along the info from Warner Bros. Home Entertanment ...
Re: the DVD and Blu-Ray, all will be fixed ... The missing scene from the "Marsha" ep., the Dozier narration from the pilot ep., the missing "villain teasers" and, in addition, two very cool "lost promos" from Season Two are being added, as well!
I can tell you from working with these great folks, that the gang at WBHE has strived so hard to make all of us Bat-fans happy, and I hope this news pleases even the toughest ones! (You know who you are ... LOL)
The official WBHE press release is below. Enjoy!
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Warner Bros. Home Entertainment (WBHE) will provide fans with replacement discs and digital repairs to the few minor technical issues identified in its recent release of Batman: The Complete Television Series.
Amounting to less than five minutes of footage within the 50-plus hours of entertainment, the issues encompass one 60-second dropped scene in the episode entitled “Marsha’s Scheme of Diamonds”; a brief piece of rarely-heard William Dozier narration that originally opened the pilot episode, “Hi Diddle Riddle”; and an assembly of villain tags from the end of assorted episodes.
“The restoration process of this footage – spanning 48 years and two major studios – has been a super heroic task, and we deeply regret even the smallest of glitches occurring in that process,” said Rosemary Markson, Senior Vice President, TV Brand Management & Retail Marketing, Warner Bros. Home Entertainment. “We recognize our obligation to the fans of this landmark series, and we have worked diligently to identify all issues and provide resolutions as quickly as possible.”
To resolve these issues for consumers purchasing Batman: The Complete Television Series, WBHE will make available complete replacement discs for the discs that originally included the episodes “Marsha’s Scheme of Diamonds” and “Hi Diddle Riddle.” The villain tags will be re-issued as an assembled string on one of the aforementioned discs and, as an added bonus, WBHE has acquired rights and legal clearances to both a Bat-vehicle teaser that originally aired as part of the second season-opening “Shoot A Crooked Arrow” episode, and one of the original promotional tags that aired on the original showing of the “The Duo Defy” episode. Additionally, all fixes will be made to all Digital HD versions of Batman: The Complete Television Series.
To obtain the replacement discs, consumers who have purchased Batman: The Complete Television Series are directed to http://www.warnerbros.com/help/customer-service.
Worldwide demand for the Limited Edition box set of Batman: The Complete Television Series has been tremendous, resulting in widespread retailer sellouts and rapidly dwindling inventories heading into the holiday season. To fulfill consumer interest, Warner Bros. Home Entertainment has announced a new streamlined Blu-ray™ box set that includes all 120 episodes and matching enhanced content from the limited edition set, but without the added premium items or Digital HD copy. Purchasers of this set will also need to utilize the customer service website to obtain replacement discs.